← Back to Home

Terms of Service

Last updated: 31 July 2026

1. Scope and Operator

These Terms of Service ("Terms") govern the use of the Adactiv Diagnostics web application ("Service"), operated by:

Gebrüder Schuler keramische Plattenbeläge und Akkordarbeiten GmbH

Engiberg 25, 6423 Seewen SZ, Switzerland

UID: CHE-109.883.039

By creating an account and using the Service, you agree to these Terms. If you do not agree, you must not use the Service.

2. Description of Service

Adactiv Diagnostics provides a remote cycling performance diagnostic. Users upload ride data files (.FIT format) from power meter-equipped rides, and the Service analyses the data to estimate physiological metrics including, but not limited to:

3. Account Registration

To use the Service, you must create an account with a valid email address and password. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3.1 Minors

The service is open to young athletes as well; there is no fixed lower age limit. If you are a minor, you may only register and submit tests with the consent of a holder of parental responsibility. That consent must also cover the processing of your health-related data as described in the Privacy Policy. By registering you confirm that this consent is in place where you need it. We may ask for proof and may close accounts opened without the required consent.

4. Pricing and Payment

Prices are in Swiss Francs (CHF) and are final prices. The operator is not registered for Swiss value added tax, so no VAT is charged or shown separately. Each test is a one-time payment: there is no subscription and no recurring charge. Payment is due at the time of test submission.

4.1 Exclusion of Right of Withdrawal

No right of withdrawal applies to completed tests, and this is a deliberate condition of the service: each analysis is produced individually from the ride data you submit and is delivered to you in full within moments, so a right to withdraw afterwards could be used to obtain the result at no cost.

Swiss law provides no general statutory right of withdrawal for contracts concluded at a distance; the cooling-off period under Art. 40a ff. of the Swiss Code of Obligations applies to doorstep and comparable sales, not to online purchases.

If you are a consumer in the European Union, a 14-day right of withdrawal would in principle apply. Before payment you must therefore expressly request that we begin performance immediately and confirm that you thereby lose that right once the analysis has been supplied. You give both by ticking the corresponding box at checkout. The box is not pre-ticked, and the payment cannot be submitted without it.

Your statutory rights in the event of defective performance are unaffected, and we will always look at a complaint about a failed or faulty analysis on its merits.

4.2 Coach Credit Packs

Coaches may purchase credits in packs and spend them on tests for their own athletes, either by uploading directly or by issuing an invitation link. Credits are consumed according to the test tier:

Credits are bought as a single payment, do not expire, and are tied to the purchasing coach account: they cannot be transferred, resold or paid out in cash. An invitation link entitles the recipient to exactly one test and is bound to the email address it was issued to. Credits already spent on a completed analysis are non-refundable on the same basis as individual tests. Unspent credits remain available while the account exists; if you close your account, tell us beforehand if you wish to discuss any remaining balance.

5. Accuracy and Disclaimer

The physiological estimates provided by the Service are based on mathematical models and algorithms. While we strive for accuracy, the results are estimates only and should not be considered equivalent to laboratory-grade testing.

The Service does not provide medical advice. The results should not be used as a substitute for professional medical diagnosis, advice, or treatment. Always consult a qualified sports physician or healthcare provider before making training or health decisions based on the diagnostic results.

6. User Obligations

7. Intellectual Property

The analysis engine, algorithms, user interface, and all associated intellectual property are owned by Gebrüder Schuler keramische Plattenbeläge und Akkordarbeiten GmbH. You retain ownership of your uploaded ride data and may use the generated analysis results for your personal training purposes.

8. Liability Limitation

To the maximum extent permitted by Swiss law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability for any claims arising from the Service shall not exceed the amount paid by you for the specific test giving rise to the claim.

9. Service Availability

We strive to maintain continuous availability of the Service but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the Service at any time with reasonable notice.

10. Data Protection

Your personal data is processed in accordance with our Privacy Policy and the Swiss Federal Act on Data Protection (nDSG).

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

12. Governing Law and Jurisdiction

These Terms are governed exclusively by the substantive laws of Switzerland, excluding conflict-of-law provisions. The exclusive place of jurisdiction for all disputes arising from or in connection with these Terms is the Canton of Schwyz, Switzerland.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms shall remain in full force and effect.